How do I recover my account?

We may be able to recover your account depending on the information you remember about your lost account. To begin the process, please ...

Should I delete the app if it's not running properly?

Please do not immediately delete the app if you're having technical issues.If you haven't linked your account before deleting the app, your ...

Is my account automatically linked to Google Play/Game Center?

No, it is not.Please be warned that even if the Google Play/Game Center sign in notification shows up after starting the game, it doesn't me...

How do I transfer my account from iOS to Android (and vice versa)?

To transfer your account between different OS, please follow the steps below:Current Device:1.) Open the Menu in the Home screen, then go to...

Why am I getting an error message that says "Transfer unsuccessful. Your age does not match your age when you set up the transfer?"

This error message will appear if a minor tries to transfer their account to a new device where they deliberately registered a legal adult a...

Can I play with my account on multiple devices?

We're truly sorry, but the game does not support such a feature. If you'd like to play with your account on a different device, you will nee...

What should I do if I accidentally deleted the app?

If you have linked your account, you can restore your play data by following the steps below:iOS1.) Sign in to the Game Center account that ...

How do I transfer my account between Android devices?

To transfer your account between Android devices, please link it to Google Play.Current Device:1.) Sign in to the Google Play account that y...

How do I transfer my account between iOS devices?

To transfer your account between iOS devices, please link it to Apple Game Center.Current Device:1.) Sign in to the Game Center account that...

What is account transfer?

Account transfer is an in-game feature that allows you to transfer your account and play data to another device. By properly setting this up...

Why am I getting an error message that says "Account Transfer Limit?"

This is not an error, but a countermeasure that we have implemented to deter boosting.Boosting, a term for handing over your account to some...

How do I reset my account transfer settings?

To unlink your Game Center/Google Play account:1.) Open the Menu from the Home screen, then go to [Account Transfer] → [Unlink from XX].This...

I forgot my Transfer ID and/or password. What should I do?

Please create a new Transfer ID and password by following the steps below:1.) Open the Menu on the Home screen and go to [Account Transfer] ...

Why did I get an error message that said, "Unable to find the specified account," even though I entered everything correctly?

This error message will only appear when the Transfer ID and/or password was entered incorrectly.Please take note that your Transfer ID and ...

Will I lose my account if I delete the app?

Yes, your account will be deleted.We recommend setting up account transfer so that you will be able to recover your account even if you acci...

Will I lose my account if I don't play for a while?

No, your account will not be deleted, so please don't worry.Feel free to enjoy the game at your own pace!