Please try the troubleshooting steps below to see if they resolve the issue:

 

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■Ensure that your PC meets the minimum system requirements.

If your PC does not meet the requirements, the game may not launch or may run poorly.

 

■Turn down the graphics if you're able to launch the game.

1.) Select the Menu button on the upper right corner of the Home screen, then go to [Options].

2.) Under the [Graphics] tab, turn down the settings and press [OK] to apply the changes.

 

■Restart the game.

Please try closing the game and re-launching it to see if the issue is resolved.

 

■Restart your computer.

Press the [Start] button, then select [Restart] from the Power menu.

 

■Reinstall the game.

 

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