For the cancellation procedures, please refer to the following steps for the device you are using:
<Android devices>
1. Launch the application.
2. Select [Cancel Subscription] from the settings screen.
3. Tap [Google Play].
4. Follow the on-screen instructions.
<iOS devices>
1. Tap [Settings]
2. Tap Apple ID
3. Tap [Subscription]
4. Select an app
5. Tap [Cancel Subscription]
For details on how to check your purchase status and cancel your subscription, please refer to the following pages:
● Apple (https://support.apple.com/en-us/118428)
● Google (https://support.google.com/googleplay/answer/7018481?hl=en&sjid=11208012936690514179-AP)
*Depending on the version of your OS, the descriptions may differ. Please contact the App Store or Google Play Store for more details.
■ Precautions
*When auto-renewal is disabled at the time of expiration, you will not be able to receive reward items or use reward functions.
*Automatic renewal will be automatically renewed unless you stop the automatic renewal.
*Please make sure to cancel the automatic renewal at least 24 hours before the expiration date.
*The portion of the validity period remaining at the time of cancellation will not be refunded.
*You may continue using the subscription service until the expiration date.
*Automatic renewal will also be suspended if your credit card is expired, has insufficient balance, or has any other issues.