Hey there, speedster! We’d love to hear from you! Just smash that button below and let’s chat!

Do you enjoy racing through levels with Sonic and friends? 🌟 What’s your favorite part of the game? Do you have any questions or thoughts? ...

Can I stream or upload footage on video-sharing platforms?

Please enjoy streaming and posting videos by following the guideline below.■ STREAMING GUIDELINE(EN)https://www.sega.co.jp/en/streaming_guid...

How do I use the gift code?

On Mobile:Enter the gift code on this page and tap "Apply" to receive the rewards when you launch the app.NOTE: Inaccessible on PC browsers....

The gift code is not working.

1. Please make sure that you entered the correct code.2. Make sure that the code is different from the code you have already earned.*Note th...

I want to know how to pre-register.

You can pre-register by clicking here to open the store page of your choice.  To complete, you can either [Pre-register], [Pre-order] o...

[Pre-register] How can I pre-register in areas that already have access to the game during the pre-launch period?

Regions that already have access to the game during the Pre-Launch will not be able to pre-register on mobile. However, players in thos...

In which languages can I make inquiries?

The following languages are being supported by our customer service team: ・English・French・German・Spanish・Portuguese・Korean・Chinese - Tr...

[pre-registration]I want to check if pre-registration was successful.

How to Check Your Pre-Registration for Sonic RumbleWe understand that pre-registering for a game can sometimes be confusing. Here’s a simple...

I cannot access the application page for the Sonic Rumble Creators Program.

We sincerely apologize for the inconvenience. The application window for the Sonic Rumble Creators Program closed on April 10th at 7:00 (UTC...