What is XP?

XP lets you level up your Season Pass depending on your performance, unlocking a treasure trove of rewards along the way!

What are icons?

Have you noticed the nameplate icon next to your player ID in the top left corner of your home screen? Just tap on your player ID, go to the...

How to check the notifications

Zoom to the top-right corner of your Home screen, tap the Menu button (the button with three bars), and dive into the latest scoop by select...

How can I adjust the camera?

By default, the controls are set to Auto, but you’ve got the power to switch things up! Follow these steps to customize your experience:Zoom...

What exactly is a Season Pass?

A Season Pass is like a thrilling journey that evolves with every game season. As you play and conquer matches, you'll score XP that lets yo...

How do you customize your character?

By tapping the Sonic icon located in the bottom-right corner of the Home screen, you can dive into customizing your character's appearance. ...

What is a Stage Challenge?

Stage Challenge is a feature that allows you to level up your Stage Panels by taking on a Challenge Battle. Stage Panels can be purchased an...

What are Challenge Battles?

Each stage is either a one-player or four-player mode in which the objective is to complete a set of requirements.To unlock a Challenge Batt...

How do I change my Home background?

To change your Panel for your Home background:Dash into action by tapping the Stage Challenge icon from the Home screen. Zip through the opt...

When does a new day begin in-game?

The day resets at 8:00 AM (UTC).The Claw Machine, Amy's Requests, and other daily mechanics will refresh during this time.

How do I start playing?

Choose a game mode, then press the Play button on the bottom-right corner of the Home screen to join a match.Each match has a capacity of 32...

Things you can do on the home screen

You can find the following on the game's home screen: 1.) Your Nameplate2.) The Daily Challenge button3.) Remaining Rings/Red Star Ring...

What is Amy's Request?

Amy's Request is a limited-time mission. By clearing the listed objectives, you'll be able to earn a variety of rewards, including XP a...

Where can I use my medals?

You can use your medals to unlock or upgrade Stage Panels and continue your Sonic adventure!

In Ring Survival Mode, how many players get to advance after each round?

Hey Speedsters! Are you ready to race through the adrenaline-pumping Ring Survival mode? Here's how you can sprint your way to the top:1st R...

Is it better to collect more Rings or to finish early?

Varies by Stage!Feel the thrill as each stage in Sonic Rumble comes with its own unique set of rules, displayed in the upper left corner of ...

How do I play with family and friends (how do I create a party)?

Get ready to throw an epic party by turbo-charging through these steps!Blast off by tapping the [Invite to Party] or [Friends] button on the...

What is Spectator Mode?

Even if you're knocked out in the first or second round, don't worry—you can still experience the thrill of the race! In Spectator Mode, you...

[Mobile version] System requirements and compatible devices/OS.

The system requirements for the mobile version are as follows.<System Requirements>iOS 16 or later with 3GB memory or more.Android OS ...

About the Claw Machine (Up to 5 Free Tries Per Day)

You can dive into the Claw Machine five times a day for free at the shop. *From your second attempt onwards, watching an ad will grant you a...

How to add a friend

Want to add some friends for a fun racing experience? Here’s a straightforward guide to help you send and accept friend requests.To Send a F...

How can I change my username?

Ready to switch up your style and give yourself a brand-new identity in the world of Sonic Rumble? Follow these steps to change your player ...

I want to change the language setting.

Ready to change the language and pump up your experience? You can change it by following these steps:Tap [Settings] from the Menu Icon (The ...

How can I play on another server?

Ready to shake things up? Follow these steps to make some epic changes:From the Home screen, dash into [Settings] by tapping the triple-bar ...

I want to know about the score (pts) of the Season Leaderboard.

In Sonic Rumble, your Season Leaderboard score is the total of all scores you've collected from battles throughout the season, except for th...

How do I check my active Score Bonuses?

Ready to check out your Score Bonus? Follow these electrifying steps:Zoom over to the Home screen, tap on [Customize] (the Sonic icon revvin...

[PC Version] What are the recommended system requirements?

The recommended system requirements are as follows:OS: Windows 10 / Windows 11Processor: Intel Core i3-8100 / Ryzen 3 3100Memory: 8 GB RAMGr...

[PC Version] I want to know the controls.

For the PC version, you can play the game with a keyboard and mouse or with a gamepad.You can find the controls in [Settings].■ Keyboard &am...

Can I play using the same data on the PC and smartphone version?

Yes! This can be done by creating a Link ID and using it to connect your account.For more information on Link IDs, please refer to the FAQ h...

What is the difference between the PC version and the smartphone version?

The PC version contains these additional features:・Offers gamepad support.・The graphics may improve depending on your PC specs.・Supports 60 ...

[PC Version] I want to change my gamepad settings.

You can configure these settings by going to [Settings] > [Gamepad Settings].

[PC Version] How do I change the keyboard controls?

You can change them by going to [Settings] > [Keyboard Settings].

[PC Version] I want to know more about graphics settings.

● ResolutionThis setting changes the resolution of the game.● Display ModeFull Screen / Borderless Window / Window can be selected.Full Scre...

Is cross-play possible between the PC and smartphone versions?

Yes, its possible.

Can I turn on/off cross-play between the PC and smartphone versions?

Unfortunately, this is not possible.The matchmaking system is designed to include all platforms.

Are Red Star Rings shared across platforms?

Yes, your Red Star Rings (both free and paid) are shared across platforms.

What is the Gift Code in the Settings?

This feature allows you to enter gift codes distributed at various events and campaigns.For more information about gift codes, please click ...

[Google Play Games version] I want to know how to install the game.

Sonic Rumble must be installed after the Google Play Games launcher is installed.■How to install the Google Play Games Launcher▪ Go to https...

[PC version] Can I play using a touchscreen?

Although the same touch controls as in the smartphone version are available, we don't recommend it.Please use a keyboard & mouse or a ga...

[Steam version] Can I use controllers?

Xbox, PlayStation, Nintendo Switch Pro, and Steam controllers will be supported by the game. Please click here for more details.

[Google Play Games version] Which gamepads are supported?

The following three gamepads are officially supported:▪ Xbox Controller (Xinput Controller)▪ PlayStation Controller (DUALSHOCK 4 , Dual Sens...

[Google Play Games] Are there achievements?

The Google Play Games version of the game does not have platform achievements, though in-game achievements are available.

[PC version] How do I change the frame rate?

Unfortunately, the game's frame rate cannot be manually adjusted.Please note that the maximum frame rate is 60 FPS.

[PC Version] What is the game's frame rate (FPS)?

The game's maximum frame rate is 60 FPS.**The frame rate may be affected by your device specs.**When V-sync is turned on, the frame rate may...

[PC Version] Will there be push notifications?

No, push notifications are not available in the PC version.

Will the data from the PC version be transferred to the full version?

Yes, it will be transferrable.In addition, we plan to enable data transfer to the Steam version as well.

[PC Version] I don't know how to use Emotes.

■Keyboard & MousePress [F] to display the Emote list, then press the corresponding key of the Emote you want to use.■ GamepadPress LB (L...

[PC Version] I don't know how to use Stickers.

■Keyboard & MousePress [R] to display the list of Stickers, then press the corresponding key of the Sticker you want to use.■ GamepadPre...

I don't know how to share Sonic Rumble.

To share Sonic Rumble, click the [Share] button on the [Friends] screen. To access the [Friends] screen:1.) Tap the icon in the lower l...

I want to report cheating, fraud, and/or trolls

To file a report, you can use the following methods.*Please note that we do not accept reports and inquiries outside of battle. How to ...

What is Quick Rumble?

This mode allows you to enjoy a single round at your leisure!All you need is a special ticket to jump into the fun. Don't worry, you receive...

How do I play Quick Rumble?

Hit up the [Quick Rumble] option on the mode select screen and smash that [Play] button!

When do I receive a Quick Rumble ticket?

You'll get it as soon as you log in on that day!Just a heads up, the in-game date flips over at 8:00 AM (UTC). Get ready to rumble!

Can I complete missions in Quick Rumble?

Totally! You can complete them there too!

What is a Season Stamp Card?

This card is your ticket to earning stamps by unlocking awesome Skins. Rack up those stamps and score yourself a special reward! Let the fun...

Which Skins can receive stamps on the Season Stamp Card?

Only Skins labeled as "Obtainable Stamps" on the purchase screen are up for grabs!  

What are Omni Fragments?

Omni Fragments are the ultimate currency you’ll want to snag! Trade 'em in for those awesome Skin Fragments and level up your style!

I want to know how to get Omni Fragments.

You can snag them from Season Passes, special missions, daily rewards, Season Stamp Cards, the Shop, and more!

I can't log in because "Error (-101) Under Maintenance" keeps showing up.

Error (-101) will trigger if you try to access the game in an unsupported region. Pre-Launch 2 is currently only available in a limited numb...

[Smartphone Version] I want to adjust the frame rate.

We apologize for the inconvenience, but the game currently does not have an option for manually adjusting the frame rate. We kindly request ...

What's a Crew?

It's a feature that allows you to communicate and play with your friends. If you join a Crew, you will receive daily bonuses and unlock miss...

What are Crew Score Missions?

They are missions that Crew Members complete by working together. You can get items by completing these missions!

What's a Crew Emblem total?

This is the combined total of all the Crew Members' Emblems. The amount will decrease if someone leaves the Crew.

What's a Crew Emblem Battle?

In this mode, Crew Members compete to see who can gather the most Emblems during the event period.

How do I get promoted into a higher league?

From Iron to Silver league, you will get promoted if you place within the top ranks, and get demoted if you place within the bottom ranks.&n...

Why did I get demoted into a lower league?

From Iron to Silver league, you will get demoted if you place within the bottom ranks. Starting with Gold league and higher, you will g...

What's a Rumble Ranking?

This is a competition to see who can score the highest within each respective league during the event period.

What leagues are there in the Rumble Rankings?

The leagues go in the following order, from lowest to highest: Iron → Bronze → Silver → Gold → Platinum → Diamond → Chaos Emerald

When do the Rumble Rankings take place?

They are held in a weekly format, from Tuesday, 8:00 AM to Monday, 8:00 AM (UTC).

I can't join the Rumble Rankings.

If you haven't played in a while, then you won't be able to join Rumble Rankings until the start of the next period.

I want to know more about Skills.

Skills will be added into the game, which will let you use various actions during a stage. For example, you can move faster, attack other pl...

How do I get Skills?

You can buy Skills from the Skill Star Shop, or get them as mission rewards. You will need Skill Stars to buy Skills, which are obtained fro...

How do I upgrade Skills?

Skills have levels, and they grow stronger the higher you raise their level. You will need Skill Stars to level up your Skills.

Some of my Emotes are gone.

With the addition of the Skill system, some Emotes will be converted into Skills (such as Punch, Kick, and so on). Players will be reimburse...

What are Skill Stars?

This is a resource that is used to buy or upgrade Skills. You can get them by completing missions.

My Slot Keys are gone.

Slot Keys, Emote Pieces, and Fruits have been removed from the game. Players will be reimbursed with Tune-Up Wrenches based on how much of t...

What will happen to my Slot Keys from now on?

You will be reimbursed with Tune-Up Wrenches based on how much Slot Keys you had. Slot Keys have been removed from the game and can no longe...

My Emote Pieces are gone.

Slot Keys, Emote Pieces, and Fruits have been removed from the game. Players will be reimbursed with Tune-Up Wrenches based on how much of t...

What will happen to my Emote Pieces from now on?

You will be reimbursed with Tune-Up Wrenches based on how much Emote Pieces you had. Emote Pieces have been removed from the game and can no...

My Fruits are gone.

Slot Keys, Emote Pieces, and Fruits have been removed from the game. Players will be reimbursed with Tune-Up Wrenches based on how much of t...

What will happen to my Fruits from now on?

You will be reimbursed with Tune-Up Wrenches based on how much Fruits you had. Fruits have been removed from the game and can no longer be u...

I can't see my customization points anymore.

Customization points have been removed from the game, so you can no longer see them.

New items were suddenly added to my inventory.

Rewards from limited-time missions are automatically added to your inventory.

The Skin system changed.

Grades will be removed and replaced by levels.

The Emote system changed.

The enhancement feature and score bonus feature of Emotes will be removed. Some Emotes will be converted into Skins and will be upgradable. ...

The Score Bonus system changed.

The activation conditions for Score Bonuses will be changed. Now, the total combined score of Skins and Buddies in your inventory will activ...

Skills have been added.

Skills will be added into the game, which will let you use various actions during a stage. For example, you can move faster, attack other pl...

My Buddies' enhancement points got reset.

The enhancement points got reset due to a change in how Score Bonuses work. Players will be reimbursed with Tune-Up Wrenches based on how mu...

Please teach me how to join a Crew.

Players can join a Crew by following the steps below: 1.) Tap on the [Crew] icon at the bottom left corner of the home screen.2.) Tap o...

Please teach me how to leave a Crew.

To leave a Crew, go to the [Crew] top screen, select the [Crew Members] tab, and scroll down to the very bottom to find the [Leave] button.&...

My Skins' enhancement points got reset.

The enhancement points got reset due to a change in how Skins work. Players will be reimbursed with Tune-Up Wrenches based on how much enhan...