What is XP?

XP lets you level up your Season Pass depending on your performance, unlocking a treasure trove of rewards along the way!

What are icons?

Have you noticed the nameplate in the top left corner of the Home screen? Just tap on that nameplate, then go to the Settings on your Profil...

How do I check notifications?

Zoom to the top-right corner of your Home screen, tap the Menu button (the button with three bars), and dive into the latest scoop by select...

How can I adjust the camera?

By default, the controls are set to Auto, but you’ve got the power to switch things up! Follow these steps to customize your experience:Zoom...

What exactly is a Season Pass?

A Season Pass is like a thrilling journey that evolves with every game season. As you play and conquer matches, you'll score XP that lets yo...

How do you customize your character?

By tapping the Sonic icon located in the lower left corner of the Home screen, you can dive into customizing your character's appearance! He...

What is a Stage Challenge?

Stage Challenge is a feature that allows you to level up your Stage Panels by taking on a Challenge Battle. Stage Panels can be bought and p...

What are Challenge Battles?

Challenge Battles are a one-player or four-player mode in which the objective is to complete a set of requirements.To unlock a Challenge Bat...

How do I change my Home background?

To change your Home screen background, dash into action by tapping the [Mode Select] button beside the [Play] button at the bottom right of ...

When does a new day begin in-game?

The day inside the game resets at 8:00 AM (UTC).The Claw Machine, Amy's Requests, and other daily mechanics will also refresh during this ti...

How do I start playing?

It's quite simple!Choose a game mode using the [Mode Select] button beside the [Play] button on the bottom right corner of the Home screen, ...

What can I do in the Home screen?

You can find lots of things on the game's Home screen. Check them out! 1.) Your Nameplate2.) The Daily Challenge button3.) Remaining Ri...

What is Amy's Request?

Amy's Request is a limited-time mission that you can do daily. By clearing the listed objectives, you'll be able to earn a variety of r...

Where can I use my medals?

You can use your medals to unlock or upgrade Stage Panels and continue your Sonic adventure!

In Ring Survival mode, how many players get to advance after each round?

Hey Speedsters! Are you ready to race through the adrenaline-pumping Ring Survival mode? Here's how you can sprint your way to the top:1st R...

Is it better to collect more Rings or to finish early?

It Depends on the Stage!Feel the thrill as each stage in Sonic Rumble comes with its own unique set of rules, displayed in the upper left co...

How do I play with family and friends (how do I create a party)?

Get ready to throw an epic party by turbo-charging through these steps!Blast off by tapping the [Invite to Party] pop-up or the [Friends] bu...

What is Spectator Mode?

Even if you're knocked out in the first or second round, don't worry—you can still experience the thrill of the race! In Spectator Mode, you...

[Mobile Version] System requirements and compatible devices/OS.

Your device needs to have the following specs to run the mobile version of Sonic Rumble:<System Requirements>iOS 16 or later with 3GB ...

About the Claw Machine (Up to 5 Free Tries Per Day)

You can dive into the Claw Machine five times a day for free at the shop! *From your second try and beyond, watching an ad will grant you an...

How do I add a friend?

Want to add some friends for a fun racing experience? Here’s a straightforward guide to help you send and accept friend requests.To Send a F...

How can I change my username?

Ready to switch up your style and give yourself a brand-new identity in the world of Sonic Rumble? Follow these steps to change your player ...

How do I change the language setting?

Ready to change the language and pump up your experience? You can change it by following these steps:Tap [Settings] from the Menu Icon (The ...

How can I play on another server?

Ready to shake things up? Follow these steps to make some epic changes:From the Home screen, dash into [Settings] by tapping the triple-bar ...

I want to know about the score (pts) of the Season Leaderboard.

In Sonic Rumble, your Season Leaderboard score is the total of all scores you've collected from battles throughout the season, except for th...

How do I check my active Score Bonuses?

Ready to check out your Score Bonus? Follow these electrifying steps:Zoom over to the Home screen, tap on [Customize] (the Sonic icon revvin...

[PC Version] What are the recommended system specs?

These are the recommended system specs for the game:OS: Windows 11Processor: Intel Core i3-8100 / Ryzen 3 3100Memory: 8 GB RAMGraphics: Nvid...

[PC Version] I want to know the controls.

For the PC version, you can play the game with a keyboard and mouse or with a gamepad!You can find the controls in [Settings].■ Keyboard &am...

Can I play using the same data on the PC and smartphone version?

Yes! You can do this by creating a Link ID and using it to connect your account.For more details on Link IDs, please go to the FAQ here.

What is the difference between the PC version and the smartphone version?

The PC version contains these additional features:・Offers gamepad support.・The graphics may improve depending on your PC specs.・Supports 60 ...

[PC Version] I want to change my gamepad settings.

You can change these settings by going to [Settings] > [Controller Settings].

[PC Version] How do I change the keyboard controls?

You can change them by going to [Settings] > [Keyboard Settings].

[PC Version] I want to know more about graphics settings.

● ResolutionThis setting changes the resolution of the game.● Display ModeYou can choose between Full Screen / Borderless Window / Window.Fu...

Is cross-play possible between the PC and smartphone versions?

Yes, it is!Feel free to have fun playing across both versions!

Can I turn on/off cross-play between the PC and smartphone versions?

We're sorry, but you cannot adjust this.The matchmaking system is designed to include all platforms.

Are Red Star Rings shared across platforms?

Yes, it is! Your Red Star Rings (both free and paid) are shared across platforms, so no worries!

What is the Gift Code in the Settings?

This feature allows you to enter gift codes given out at various events and campaigns.For more information about gift codes, please click he...

[Google Play Games version] I want to know how to install the game.

Sonic Rumble must be installed after the Google Play Games launcher is installed.■How to install the Google Play Games Launcher▪ Go to https...

[PC version] Can I play using a touchscreen?

Although the same touch controls as in the smartphone version are available, we don't recommend it.Please use a keyboard & mouse or a ga...

[Steam version] Can I use controllers?

Of course!The game supports Xbox, PlayStation, Nintendo Switch Pro, and Steam controllers. Please click here for more details.

[Google Play Games Version] Which gamepads can I use?

The game supports the following gamepads:▪ Xbox Controller (Xinput Controller)▪ PlayStation Controller (DUALSHOCK 4 , Dual Sense 5)▪ Nintend...

[Google Play Games] Are there achievements?

We're sorry, but the Google Play Games version does not have platform achievements.Don't worry though, in-game achievements are still availa...

[PC Version] How do I change the frame rate?

We're truly sorry, but you can't manually change the game's frame rate.Please keep in mind that the maximum frame rate is 60 FPS.

[PC Version] What is the game's frame rate (FPS)?

The game's maximum frame rate is 60 FPS.**The frame rate may be affected by your device's specs.**When VSync is turned on, the frame rate ma...

[PC Version] Will there be push notifications?

We're sorry, but push notifications are not available in the PC version.

[PC Version] How do I use Emotes?

■Keyboard & MousePress [F] to display the Emote list, then press the matching key of the Emote you want to use.■ GamepadPress LB (L1) to...

[PC Version] How do I use Stickers?

■Keyboard & MousePress [R] to display the list of Stickers, then press the matching key of the Sticker you want to use.■ GamepadPress RB...

How do I share Sonic Rumble?

To share Sonic Rumble, click the [Share] button on the [Friends] screen. To access the [Friends] screen:1.) Tap the icon in the lower l...

I want to report inappropriate behavior (cheating, fraud, trolls, etc.).

To file a report, you can use the following methods.*Please keep in mind that we do not accept reports outside of battle. How to report...

What is Quick Rumble?

This mode allows you to enjoy a single round at your leisure!All you need is a special ticket to jump into the fun. Don't worry, you receive...

How do I play Quick Rumble?

Hit up [Quick Rumble] on the [Mode Select] screen and smash that [Play] button!

When do I receive a Quick Rumble ticket?

You'll get it as soon as you log in on that day!Just a heads up, the in-game date flips over at 8:00 AM (UTC). Get ready to rumble!

Can I complete missions in Quick Rumble?

Totally! You can complete them there too!

What is a Season Stamp Card?

This card is your ticket to earning stamps by unlocking awesome Skins. Rack up those stamps and score yourself a special reward! Let the fun...

Which Skins can receive stamps on the Season Stamp Card?

Only Skins with the "Obtainable Stamp" label on the purchase screen are up for grabs!   

What are Omni Fragments?

Omni Fragments are the ultimate currency you’ll want to snag! Trade 'em in for those awesome Skin Fragments and level up your style!

I want to know how to get Omni Fragments.

You can snag them from Season Passes, special missions, Daily Claw Machine, Season Stamp Cards, the Shop, and more!

[Smartphone Version] How do I change the frame rate?

We're truly sorry, but the game currently doesn't let players manually change the frame rate.

What's a Crew?

It's a group that allows you to communicate and play with your friends. If you join a Crew, you will receive daily bonuses and unlock missio...

What are Crew Score Missions?

They are missions that Crew Members complete by working together. You can get items by completing these missions!

What's a Crew Emblem total?

This is the combined total of all the Crew Members' Emblems. The amount will go down if someone leaves the Crew, so be careful!

What's a Crew Emblem Battle?

In this mode, Crew Members compete to see who can gather the most Emblems during the event period. Try to aim for the top spot!

How do I get promoted into a higher league?

From Iron to Silver league, you will get promoted if you place within the top ranks, and get demoted if you place within the bottom ranks.&n...

Why did I get demoted into a lower league?

From Iron to Silver league, you will get demoted if you place within the bottom ranks. Starting with Gold league and higher, you will g...

What's a Rumble Ranking?

This is a competition to see who can score the highest within each respective league during the event period. So gear up and get ready for a...

What leagues are there in the Rumble Rankings?

The Rumble Ranking leagues go in this order:Bronze → Silver → Gold → Platinum → Diamond → Chaos Emerald → Master Emerald

When do the Rumble Rankings take place?

They are held in a weekly format, from Tuesday, 8:00 AM to Monday, 8:00 AM (UTC).

Why can't I join the Rumble Rankings?

If you haven't played in a while, then you won't be able to join Rumble Rankings until the start of the next period. Look forward to the nex...

I want to know more about Skills.

Skills will be added into the game, which will let you use various actions during a stage. For example, you can move faster, attack other pl...

How do I get Skills?

You can buy Skills from the Skill Star Shop, or get them as mission rewards. You will need Skill Stars to buy Skills, which are obtained fro...

How do I upgrade Skills?

Skills have levels, and they grow stronger the higher you raise their level. You will need Skill Stars to level up your Skills.

What are Skill Stars?

This is a resource that is used to buy or upgrade Skills. You can get them by completing missions.

When should I use a Tune-Up Wrench?

A Tune-Up Wrench is a new item that upgrades Skins and Buddies because the items that used to upgrade them (Slot Keys, Emote Pieces, Fruits)...

Where did my Slot Keys go?

Slot Keys, Emote Pieces, and Fruits have been removed from the game. Players will be given Tune-Up Wrenches based on how much of those items...

What will happen to my Slot Keys from now on?

You will be given Tune-Up Wrenches based on how many Slot Keys you had. Slot Keys have been removed from the game and can no longer be used.

Where did my Emote Pieces go?

Slot Keys, Emote Pieces, and Fruits have been removed from the game. Players will be given Tune-Up Wrenches based on how many of those items...

What will happen to my Emote Pieces from now on?

You will be given Tune-Up Wrenches based on how many Emote Pieces you had. Emote Pieces have been removed from the game and can no longer be...

Where did my Fruits go?

Slot Keys, Emote Pieces, and Fruits have been removed from the game. Players will be given Tune-Up Wrenches based on how many of those items...

What will happen to my Fruits from now on?

You will be given Tune-Up Wrenches based on how many Fruits you had. Fruits have been removed from the game and can no longer be used.

I can't see my customization points anymore.

Customization points have been removed from the game, so you can no longer see them.

How come new items were suddenly added to my inventory?

Any rewards from limited-time missions are automatically added to your inventory. Rest assured that this is an intended function.

Will the Skin system be changed?

Yes, the Skin system will be changed. Grades will be removed and replaced by levels.Please look forward to it!

Will the Emote system be changed?

Yes, it will. The enhancement feature and score bonus feature of Emotes will be removed. Some Emotes will be converted into Skills and will ...

Will the Score Bonus system be changed?

Yes, it will. The activation conditions for Score Bonuses will be changed. Now, the total combined score of Skins and Buddies in your invent...

Will Skills be added into the game?

Yes, Skills will be added into the game, which will let you use various actions during a stage. For example, you can move faster, attack oth...

Why did my Buddies' enhancement points get reset?

The enhancement points got reset due to a change in how Score Bonuses work. Players will be reimbursed with Tune-Up Wrenches based on how mu...

Please teach me how to join a Crew.

Players can join a Crew by following the steps below: 1.) Tap on the [Crew] icon at the bottom left corner of the home screen.2.) Tap o...

Please teach me how to leave a Crew.

To leave a Crew, go to the [Crew] top screen, select the [Crew Members] tab, and scroll down to the very bottom to find the [Leave] button.&...

Why did my Skins' enhancement points get reset?

The enhancement points got reset due to a change in how Skins work. Players will be reimbursed with Tune-Up Wrenches based on how much enhan...

I want to change my Crew's leader.

If a Crew leader doesn't log in for 14 days or more, their leader role will be automatically transferred to another member.In addition, anyo...

What are seasonal Score Badges?

Seasonal Score Badges are items that boost your Score Bonus during the season you obtained them.The seasonal Score Bonus will reset when tha...

What is a Bonus Bank?

The Bonus Bank is a feature that allows you to accumulate additional XP when your Season Pass reaches the maximum level while subscribed to ...

[Mobile Version] Which gamepads are supported?

The game supports the following gamepads:・Razer Kishi V3 Pro Other gamepads may not work properly, so please be careful.

Why isn't my country available in the list of servers?

While the game has specific servers for different countries, please understand that your country may not necessarily have its own server.

How do I get "Dark Aquatic Chao (Epic)?"

To obtain the Epic Buddy "Dark Aquatic Chao," please install Google Play Games on your Windows PC and play Sonic Rumble. *The Epic Budd...

Why can't I add someone to my friend list?

Even if you still have room in your friend list, you will not be able to add someone as a friend if their friend list is already full. We ki...

I accidentally used an item; can I get it back?

Unfortunately, any items that were used by the player cannot be restored, even if it was used accidentally.We sincerely apologize for the in...

【Updated 1/20】How come I didn't unlock Dr. Deep's icon even though I bought him?

We're currently fixing this issue, so please wait for a while. Here's our schedule in the meantime: 1/21: Introduce the fix.1/28: Users...