What is XP?

XP lets you level up your 'Battle Pass' depending on your performance, unlocking a treasure trove of rewards along the way!

What are icons?

Have you noticed the nameplate icon next to your player ID in the top left corner of your home screen? Just tap on your player ID, go to the...

How to check the notifications

Zoom to the top-right corner of your Home screen, tap that [Menu] button, and dive into the latest scoop by selecting [News]!

How can I adjust the camera?

By default, the controls are set to Auto, but you’ve got the power to switch things up! Follow these steps to customize your experience:Zoom...

What exactly is the Season Pass?

The Season Pass is like a thrilling journey that evolves with every game season. As you play and conquer matches, you'll score XP that lets ...

How do you customize your character?

By tapping the Sonic icon located in the bottom-right corner of the Home screen, you can dive into customizing your character's appearance. ...

What is a Stage Challenge?

Stage Challenge is a feature that allows you to level up your Stage Panels by taking on a Challenge Battle.  Stage panels can be purcha...

What are Challenge Battles?

Each stage is one or four-player mode in which the objective is to complete a set of requirements.To unlock a Challenge Battle, you must pur...

How do I change my Home background?

To change your Panel for your Home background:Dash into action by tapping the Stage Challenge icon from the Home screen. Zip through the opt...

When does a new day begin in-game?

The day resets at 8:00 AM (UTC).Claw Machine, Amy's Requests, and other daily mechanics will refresh during this time.

How do I start playing?

Choose a game mode, and press the Play button on the bottom-right corner of the Home screen to join a match.Each match has a capacity of 32 ...

Things you can do on the home screen

You have access to the following features:1. Your Nameplate2. The Daily Prize button3. Your Ring and Red Star Ring count4. The Menu button5....

What is Amy's Request?

Amy's Request is a limited-time mission. By meeting certain targets, you'll be able to earn a variety of rewards, including XP and Ring...

Where can I use my medals?

You can use your medals to unlock or upgrade Stage Panels and continue your Sonic adventure!

In Ring Survival Mode, how many players get to advance after each round?

Hey Speedsters! Are you ready to race through the adrenaline-pumping Ring Survival mode? Here's how you can sprint your way to the top:1st R...

Is it more advantageous to win more rings or to finish early?

Varies by Stage!Feel the thrill as each stage in Sonic Rumble comes with its own unique set of rules, displayed in the upper left corner of ...

How to play with family and friends (how to create a party)

Get ready to throw an epic party by turbo-charging through these steps!Blast off by tapping the [Party Pop-up] or [Friend] button on the Hom...

What is Spectator Mode?

Even if you're knocked out in the first or second round, don't worry—you can still experience the thrill of the race! In Spectator Mode, you...

[Mobile version] What is the operating system?

Operating systems are as follows.<Required Operating Environment>iOS 16 or later with 3GB or more memoryAndroid OS 8.0 or later with 3...

About the Claw Machine (up to 5 free claw machine games per day)

You can dive into the Claw Machine 5 times a day for free at the shop. *After your second attempt, watching an ad will grant you another sho...

How to add a friend

Want to add some friends for a fun racing experience? Here’s a straightforward guide to help you send and confirm friend requests.To Send a ...

How can I change my user name?

Ready to switch up your style and give yourself a brand-new identity in the world of Sonic Rumble? Follow these steps to change your player ...

Want to change the language setting

Ready to change the language and pump up your experience? You can change it by following these steps:Tap [Settings] from the "Three" (three ...

How can I play on another server?

Ready to shake things up? Follow these steps to make some epic changes:From the Home Screen, dash into the Options Menu by tapping the tripl...

I want to know about the score (pts) of the Season Leaderboard.

In Sonic Rumble, your Season Leaderboard score is the total of all scores you've collected from battles throughout the season, except for th...

How can I check the score bonuses I have activated?

Ready to checkout your bonus score? Follow these electrifying steps:Zoom over to the Home screen > tap on [Customize] (spot the Sonic ico...

[PC Version] What are the recommended system requirements?

Recommended system is as follows:OS: Windows 10 / Windows 11Processor: Intel Core i3-8100 / Ryzen 3 3100Memory: 8 GB RAMGraphics: Nvidia GeF...

[PC Version] I want to know how to operate the game.

For the PC version, you can control the game with a keyboard and mouse or with a gamepad.Instructions can be found in the Settings menu.■ Ke...

Can I play with the same data on the PC version and the smartphone version?

This can be done by issuing a Data Linkage ID and performing the linkage.For more information on Data Linkage IDs, please refer to the FAQ h...

What is the difference between the PC version and the smartphone version?

・Supports gamepad operation.・Graphics may improve depending on your computer.・Supports 60FPS.

【PC版】ゲームパッドのキーコンフィグを変更したい

Can be changed from Settings > Keyboard Settings.

[PC Version] How do I change the keyboard key settings?

Can be changed from Settings > Keyboard Settings.

[PC Version] I want to know more about graphic settings.

● ResolutionThis setting changes the resolution of the game● Display ModeFull Screen / Borderless Window / Window can be selected.Full Scree...

Is cross-play possible between the PC and smartphone versions?

Yes, its possible.

Can I turn on/off cross-play between the PC and smartphone versions?

Unfortunately, this is not possible.The system is designed to match on all platforms.

Can I share Red Star Rings with other platforms?

Both Red Sterling (paid and free) can be shared.

What is the “Gift Code” in the settings?

This section allows you to enter gift codes distributed at various events and campaigns.For more information about gift codes, please click ...

[Google Play Games version] I want to know how to install the software.

Sonic Rumble must be installed after the Google Play Games launcher is installed.■How to install the Google Play Games Launcher▪ Go to https...

[PC version] Can I operate by touch?

Although the same touch controls as in the smartphone version are available, we don't recommend it.Please use a keyboard & mouse or game...

[Steam version] Are controllers available?

Xbox, PlayStation, Nintendo Switch Pro controllers, and Steam controllers will be available. Click here for more details.

[Google Play Games version] Which gamepads are supported?

The following three gamepads are officially supported▪ Xbox Controller (Xinput Controller)▪ Play Station controller (DUALSHOCK 4 , Dualsense...

[Google Play Games】Do you have any achievements?

Google Play Games version of the game does not have platform achievements.In-game achievements are available.

[PC version] How can I change the frame rate?

The maximum frame rate is 60 FPS.Also, the frame rate change is not provided as a game-side function.

[PC Version] What is the frame rate (fps)?

The frame rate is 60FPS.**The frame rate may be affected by the device being used.**When the V-sync function is turned on, the frame rate ma...

[PC Version] Will push notifications be sent?

No push notifications are available on the PC version.

Will the data from the PC version be transferred to the full version?

It is transferable.Also, we plan to enable you to transfer it to the Steam version as well.

[PC version】I don't know how to use emotes.

■Keyboard & MouseClick “F” to display the list and press the corresponding stamp key as default settings.■ GamepadPress LB (L1) to displ...

[PC Version] I don't know how to use stamps.

■Keyboard & MouseClick “R” to display the list and press the corresponding stamp key as default settings.■ GamepadPress RB (R1) to displ...

I don't know how to share Sonic Rumble.

To share Sonic Rumble, click the [Share] button on the [Friends] screen. To access the [Friends] screenTap the icon in the lower left c...

I want to report cheating, fraud, and/or trolls

To file a report, you can use the following methods＊Please note, we do not accept reports and inquiries outside of the race. How to rep...

What is “ Quick Rumble”?

This mode allows you to enjoy a single round at your leisure!All you need is a special ticket to jump into the fun. Don't worry, you receive...

How can I play “ Quickly Rumble”?

Hit up the “Quick Rumble” option on the mode select screen and smash that “Play” button!

When can I receive Quickly Rumble ticket?

You'll get it as soon as you log in on that day! Just a heads up, the in-game date flips over at 8:00 a.m. (UTC). Get ready to rumble!

Can I complete missions in “Quick Rumble”?

Totally! You can clear it!

What is “Season Stamp Sheet”?

This sheet is your ticket to earning stamps by unlocking awesome skins. Rack up those stamps and score yourself a special reward! Let the fu...

Which skins can receive stamps on the "Season Stamp Sheet"?

Only skins labeled as “obtainable stamps” on the purchase screen are up for grabs!  

What is “Omni Fragments”?

The "Omni Fragments" are the ultimate currency you’ll want to snag! Trade 'em in for those awesome "Skin Fragments" and level up your style!

I want to know how to get the “Omni Fragments”

You can snag it from season passes, special missions, daily rewards, season stamp sheets, the shops and more!

I can't log in because "Error (-101) Under Maintenance" keeps showing up.

Error (-101) will trigger if you try to access the game in an unsupported region. Pre-Launch 2 is currently only available in a limited numb...

[Smartphone Version] I want to adjust the frame rate.

We apologize for the inconvenience, but the game currently does not have an option for manually adjusting the frame rate. We kindly request ...

What's a [Crew]?

It's a feature that allows you to communicate and play with your friends. If you join a [Crew], you will receive daily bonuses and unlock mi...

What are Crew Score Missions?

They are missions that Crew Members complete by working together. You can get items by completing these missions!

What's a Crew Emblem total?

This is the combined total of all the Crew Members' Emblems. The amount will decrease if someone leaves the Crew.

What's a Crew Emblem Battle?

In this mode, Crew Members compete to see who can gather the most Emblems during the event period.

How do I get promoted into a higher league?

From Iron to Silver league, you will get promoted if you place within the top ranks, and get demoted if you place within the bottom ranks.&n...

Why did I get demoted into a lower league?

From Iron to Silver league, you will get demoted if you place within the bottom ranks. Starting with Gold league and higher, you will g...

What's a Rumble Ranking?

This is a competition to see who can score the highest within each respective league during the event period.

What leagues are there in the Rumble Rankings?

The leagues go in the following order, from lowest to highest: Iron → Bronze → Silver → Gold → Platinum → Diamond → Chaos Emerald

When do the Rumble Rankings take place?

They are held in a weekly format, from Tuesday, 8:00 AM to Monday, 8:00 AM (UTC).

I can't join the Rumble Rankings.

If you haven't played in a while, then you won't be able to join Rumble Rankings until the start of the next period.

I want to know more about Skills.

Skills will be added into the game, which will let you use various actions during a stage. For example, you can move faster, attack other pl...

How do I get Skills?

You can buy Skills from the Skill Star Shop, or get them as mission rewards. You will need Skill Stars to buy Skills, which are obtained fro...

How do I upgrade Skills?

Skills have levels, and they grow stronger the higher you raise their level. You will need Skill Stars to level up your Skills.

Some of my Emotes are gone.

With the addition of the Skill system, some Emotes will be converted into Skills (such as Punch, Kick, and so on). Players will be reimburse...

What are Skill Stars?

This is a resource that is used to buy or upgrade Skills. You can get them by completing missions.

When should I use a Tune-Up Wrench?

A Tune-Up Wrench is a new item that upgrades Skins, Buddies, and Emotes. The items that formerly upgraded them (Slot Keys, Emote Pieces, Fru...

My Slot Keys are gone.

Slot Keys, Emote Pieces, and Fruits have been removed from the game. Players will be reimbursed with Tune-Up Wrenches based on how much of t...

What will happen to my Slot Keys from now on?

You will be reimbursed with Tune-Up Wrenches based on how much Slot Keys you had. Slot Keys have been removed from the game and can no longe...

My Emote Pieces are gone.

Slot Keys, Emote Pieces, and Fruits have been removed from the game. Players will be reimbursed with Tune-Up Wrenches based on how much of t...

What will happen to my Emote Pieces from now on?

You will be reimbursed with Tune-Up Wrenches based on how much Emote Pieces you had. Emote Pieces have been removed from the game and can no...

My Fruits are gone.

Slot Keys, Emote Pieces, and Fruits have been removed from the game. Players will be reimbursed with Tune-Up Wrenches based on how much of t...

What will happen to my Fruits from now on?

You will be reimbursed with Tune-Up Wrenches based on how much Fruits you had. Fruits have been removed from the game and can no longer be u...

I can't see my customization points anymore.

Customization points will be removed.

New items were suddenly added to my inventory.

Rewards from limited-time missions are automatically added to your inventory.

The Skin system will be changed.

Grades will be removed and replaced by levels.

The Emote system will be changed.

The enhancement feature and score bonus feature of Emotes will be removed. Some Emotes will be converted into Skins and will be upgradable. ...

The Score Bonus system will be changed.

The activation conditions for Score Bonuses will be changed. Now, the total combined score of Skins and Buddies in your inventory will activ...

Skills will be added.

Skills will be added into the game, which will let you use various actions during a stage. For example, you can move faster, attack other pl...

My Skins' enhancement points got reset.

The enhancement points got reset due to a change in how Skins work. Players will be reimbursed with Tune-Up Wrenches based on how much enhan...

My Buddies' enhancement points got reset.

The enhancement points got reset due to a change in how Score Bonuses work. Players will be reimbursed with Tune-Up Wrenches based on how mu...