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Account Support
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How can I reset my game data?
You can restart the game from scratch by uninstalling the app and reinstalling it.For the PC version, you must also delete your account in a...
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I uninstalled the game without linking my account/I lost my account.
※Pre-launch 1 data cannot be transferred.Try to install the app again, then go to [Settings]→ [Support]. Once you are taken to our support w...
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How can I transfer my account to an Android device?
Linking to Google Play* or using the in-game "Link Data" feature are two ways to link your account.You can do this in-game by going to [Sett...
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How can I transfer my account to an iOS device?
Linking your Apple account* or using the in-game "Link Data" feature are two ways to link your account.You can do this in-game by going to [...
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How can I delete my account?
You can delete your account by following the steps below:1.) Select the menu button (三) at the top-right corner of the Home screen and selec...
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Is it possible to play on different devices with the same account?
Yes, its possible.You can play with the same game data across multiple devices by using the account linking feature.To access this feature, ...
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Can the pre-launch 1 data be transferred?
Unfortunately, the pre-launch 1 data cannot be transferred.We truly apologize for the inconvenience.
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Can I transfer my pre-launch 2 play data to the full version?
Yes, the pre-launch 2 play data can be transferred to the full version.
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My account has been banned.
We may terminate your account if we determine that you have violated the Terms of Use.Please refer to our Terms of Use page for more informa...
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How can I change my age?
Unfortunately, once registered in the system, you can no longer edit your age. Please note that several features may be restricted base...
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Can I play the Steam version and the smartphone version using the same game data?
Yes, you can use the same game data across both versions.
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[PC version] I want to transfer my account.
You can transfer your account by creating a Link ID.You can create a Link ID by clicking on the "三" icon on the upper right corner of the ho...
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How do I create a Link ID?
You can create a Link ID by going to [Settings] → [Connect Account] → [Link Data] → [Create Link ID]. This ID can be used t...
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I want to transfer my game data using a Link ID.
You can transfer your data using a Link ID by going to [Settings] → [Connect Account] → [Link Data] → [Use ID to Link Account]. You will nee...
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[PC version] I want to link my game data with something other than a Link ID.
Unfortunately, the game currently does not support other ways of linking your game data besides the Link ID. We apologize for the inconvenie...
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[PC Version] Can pre-launch data be transferred to PC?
Yes, you can transfer your data to any platforms if your account has been playing during the pre-launch period.