How can I reset my game data?

You can restart your game by uninstalling the app and reinstalling it.The PC version requires account deletion.Please follow the steps below...

I uninstalled the game without linking my account/I lost my account.

※Pre-launch 1 data cannot be transferred.Try to install the app again, then go to [Settings]→ [Support]. Once you are taken to our support w...

How can I transfer my account to an Android device?

Linking to Google Play* or using the in-game "Link Data" feature are two ways to link your account.You can do this in-game by going to [Sett...

How can I transfer my account to an iOS device?

Linking your Apple account* or using the in-game "Link Data" feature are two ways to link your account.You can do this in-game by going to [...

How can I delete my account?

You can delete your account by following the steps below.1. Tap the menu button at the top-right corner of the Home screen and select [Setti...

Is it possible to play on different devices with the same account?

Yes, its possible.The same play data can be shared across multiple devices by using the account linking feature.Settings can be made by goin...

Can the pre-launch 1 data be transferred?

No, pre-launch 1 data cannot be transferred.

Can I transfer my pre-launch 2 play data to the full version?

Yes, pre-launch 2 play data can be transferred to the full version.

My account has been banned

We may terminate your account if we determine that you have violated the 'Terms of Use'.Please refer to our 'Terms of Use' page for more inf...

How can I change my age?

Unfortunately, we’re unable to modify the age once it has been set within the system. Please know that several features are restricted ...

Can I play the Steam version and the smartphone version from the same data?

Yes, its possible

[PC version] I want to transfer my account.

Account linkage is possible by issuing a Data Linkage ID.Go to Settings > Account Linking > Data Linking > Issue a Data Linking ID.

How do I create a Link ID?

You can create a Link ID by going to [Settings] → [Connect Account] →  [Link Data] →  [Create Link ID]. This ID can be used t...

I want to transfer my game data using a Link ID.

You can transfer your data using a Link ID by going to [Settings] → [Connect Account] → [Link Data] → [Use ID to Link Account]. You will nee...

[PC version] I want to link game data with an ID other than the Data Linkage ID.

Unfortunately, we are unable to link accounts except using a Data Linkage ID.

[PC Version] Can pre-launch data be transferred to PC?

Yes, you can transfer your data to any platforms if your account has been playing during the pre-launch period.