How can I reset my game data?

You can restart your game by uninstalling the app and reinstalling it.

I have uninstalled the account I was using without linking the account (or data has been lost).

※pre-launch 1 data cannot be transferred.Try to install the app again, then > go to [Setting] → [Support] → [Chat with us]→ [Account supp...

How can I transfer my account to Android device?

Google Play Linkage* and account integration are the two ways to link the account.Settings can be made on the home screen → menu icon → sett...

How can I transfer my account to iOS device?

Apple Account Linkage* and account integration are the two ways to link the account.Settings can be made on the home screen → menu icon → se...

How can I delete my account?

You can delete your account by following the steps below.1. Tap the menu button at the top-right corner of the Home screen and select [Setti...

Is it possible to play on different devices with the same account?

Yes, its possible.The same play data can be shared across multiple devices by using the account linking feature.Settings can be made by goin...

Can the pre-launch 1 data be transferred?

No, pre-launch 1 data cannot be transferred.

Can I transfer my pre-launch 2 play data to the full version?

Yes, pre-launch 2 play data can be transferred to the full version.

My account has been banned

We may terminate your account if we determine that you have violated the 'Terms of Use'.Please refer to our 'Terms of Use' page for more inf...

How can I change my age?

Unfortunately, we’re unable to modify the age once it has been set within the system. Please know that several features are restricted ...

Can I play the Steam version and the smartphone version from the same data?

Yes, its possible

[PC version] I want to transfer my account.

Account linkage is possible by issuing a Data Linkage ID.Go to Settings > Account Linking > Data Linking > Issue a Data Linking ID.

I want to know how to issue a Data Linkage ID.

Go to Setting > Account Linkage > Data Linkage > Issue a Data Linkage ID for data linkage.

I want to link game data with a Data Linkage ID.

You can link data using a Data Linking ID from Settings > Account Linking > Data Linking > Linking IDs.*You will need to issue a Da...

[PC version] I want to link game data with an ID other than the Data Linkage ID.

Unfortunately, we are unable to link accounts except using a Data Linkage ID.