How can I reset my game data?

You can restart your game by uninstalling the app and reinstalling it.

I have uninstalled the account I was using without linking the account (or data has been lost).

※pre-launch 1 data cannot be transferred.Try to install the app again, then > go to [Setting] → [Support] → [Chat with us]→ [Account supp...

How can I transfer my account to Android device?

Google Play integration and account integration are the two ways to link the account.*Google Play Linkage is not available depending on the ...

How can I transfer my account to iOS device?

Apple Account integration and account integration are the two ways to link the account.*Apple Account Linkage is not available depending on ...

How can I delete my account?

You can delete your account by following the steps below.1. Tap the menu button at the top-right corner of the Home screen and select [Setti...

Is it possible to play on different devices with the same account?

Yes, its possible.The same play data can be shared across multiple devices by using the account linking feature.Settings can be made by goin...

Can the pre-launch 1 data be transferred?

No, pre-launch 1 data cannot be transferred.

Can I transfer my pre-launch 2 play data to the full version?

Yes, pre-launch 2 play data can be transferred to the full version.

My account has been banned

We may terminate your account if we determine that you have violated the 'Terms of Use'.Please refer to our 'Terms of Use' page for more inf...

How can I change my age?

Unfortunately, we’re unable to modify the age once it has been set within the system. Please know that several features are restricted ...

Can I play the Steam version and the smartphone version from the same data?

Yes, its possible