If your desired name cannot be used, it may contain a prohibited word or invalid letter even if it doesn't appear so at first glance. Try entering the name, one word at a time to identify where the prohibited word might be. Once the word is removed, you should be able to set your name. Though, name containing a prohibited word cannot be used under any circumstances, so please choose a different name to play.
**Important Points When Setting Your Name
- The name must be between 2 to 14 characters and can only include alphanumeric characters and half-width symbols.
- Since the name will be visible to other players, do not set anything that could reveal personal information.
We apologize for any inconvenience caused by not being able to set your desired name. The prohibited words are defined by our company as to protect the game environment, and we cannot make exceptions even if you contact us.
Nevertheless, we at Sonic Rumble are always open to customer feedback. If you have any "opinions" about not being able to change your name, please send them following the steps below. We will review it thoroughly and take it into consideration for future game improvements.
Here is how to submit your feedback:
- Click on [Contact Us via Chat] at the bottom of the FAQ page.
- Select [Feedback].
- Choose [Opinions & Suggestions].
[Note]
Minor / Underage players will not have the option to [Change Player Name]. Several features are restricted based on the date of birth entered upon account creation. It is not possible to change the age of an account once it has been created.
Minor / Underage players will not have the option to [Change Player Name]. Several features are restricted based on the date of birth entered upon account creation. It is not possible to change the age of an account once it has been created.