If purchased items are not shown, please contact the corresponding app store to request a refund.

• For Android: It may take some time for your purchase to be reflected. If the item is not shown after 24 hours, please contact us by clicking on [Chat with us] under the FAQ page in the app, then → [Purchases] → [Item not shown]
• For iOS: If your item is not shown after 24 hours, please contact Apple Support at the following address.
  Apple Support  (https://support.apple.com/contact)

Be sure to check the respective refund policy before making a refund request.