We have received reports from our users regarding this problem.

After further investigation, we have confirmed that the game has been crashing for certain players ever since the Version 1.4.0 update. More specifically, the crashes have been occurring for players whose devices don't meet the minimum system requirements.

To avoid this problem, please double check that your device meets the requirements below.

■ Minimum System Requirements:

• Android:
  Android OS 8.0 or later, Snapdragon 845 CPU or later, and at least 4.0 GB RAM
  
  
• iOS
  Device: iPhone 11 or later
  OS: iOS 13 or later
  
  

If you are still experiencing this problem and wish to reinstall, please do not delete the app from your device without linking your account first.

• Should I delete the app if it's not running properly?