Why can't I purchase items?

Please try the troubleshooting steps below to see if they resolve the issue: ・Make sure that your internet connection is stable. If you...

Why do I have purchasing limits for items?

Depending on where you reside, the amount of money you can spend in-game may be limited based on your age. ・Under 13: Up to ¥5,000 per ...

Why aren't my purchased items showing up?

We're truly sorry for the inconvenience, but please allow up to 24 hours for your purchased items to appear in-game. However, if your i...

What are the benefits of the SFCC Booster Pass?

By purchasing the SFCC Booster Pass, you will receive 1,480 RB, 300 SFCC Pass Coins, and 3 SFCC Pass Prime Coins. In addition, you will...

What are the benefits of the SFCC Rainbow Pass?

By purchasing the SFCC Rainbow Pass, you will receive 480 RB, 100 SFCC Pass Coins, and one SFCC Pass Prime Coin. In addition, you will ...

How do I check my purchase history for paid items?

■How to Check Your Purchase HistoryTo check your purchase history, please follow the steps below for your purchase method. [Android]1.)...

How come I didn't receive the RB I bought from the official store?

We're truly sorry, but RB bought from the official store cannot be used on the PlayStation®4, PlayStation®5, and the Steam versions.