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Account Support
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Can I transfer my game data from the closed beta into the official release version?
Your game data from the closed beta cannot be transfered into the retail version. We kindly request your understanding.
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How do I link my account?
Please follow the steps below to link your account: ※You cannot set a Link ID or password from [Options] in the title screen. 1.) ...
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Can I link my account to play on other platforms?
Definitely! Please feel free to do so.For more details on how to link your account, please refer to the following FAQ:How do I link my accou...
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[Mobile] I lost my account, so how do I recover it?
We may be able to recover your account depending on the information you remember about your lost account. To begin the process, please ...
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[Steam] I lost my account, so how do I recover it?
Since your game data is linked to Steam, you can resume playing simply by logging in with your Steam account. If you don't remember you...
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How do I check my account ID?
You can check your account ID by following the steps below: Go to the Home screen, then open your Profile page by pressing the button o...
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Why am I getting Error Code 100112 whenever I load my save data in Career Mode?
We are currently investigating the cause of this issue, and if there is any new information, we will notify our users through this FAQ and n...
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Why can't I complete the "Reach Master 2 in the World Premiership" and/or the Manager Achievement missions?
We have identified that our users have been experiencing this technical issue.We truly apologize for the inconvenience, but please bear with...