Please try the troubleshooting steps below to see if they resolve the issue:

 

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■Reinstall the game.

 

■Verify the integrity of the game files.

Please verify the game's file integrity by referring to the following Steam guide:

https://help.steampowered.com/en/faqs/view/0C48-FCBD-DA71-93EB

 

■Disconnect all peripherals except the keyboard, mouse, and gamepad before launching the game.

 

■Launch Windows Update.

*If you are using an Insider Preview version, or a version no longer supported by Microsoft, please update to the latest supported version.

 

■Update or reinstall drivers (graphics, audio, system, etc.).

 

■Temporarily pause, close, or uninstall any background programs.

 

■Temporarily disable or uninstall your security software.

*Please note that this will leave your system unprotected, so please do this at your own discretion.

 

*For Windows Update or any settings related to third-party software and devices, please consult with their respective manufacturers.

 

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